Payments

All payments are done through Paypal or by creditcard. The option "Bankoverføring" is directed towards norwegian buyers. We recieve your payment instantly, and you recieve an ordercomfirmation from us within the next 12 hours. Your item is sent to you within three days after payments recieved.

Shipping

All internationally shipping are sent by priority. The buyer may choose to have the package trackable or not. In cases where the purchased items are lost in the mail, if buyer did not choose to have it trackable, unfrtunately there is nothing we can do to help. This is buyers own responsibillity. Bittebror will take no responsebility for the time it takes for the items to reach you, as we have no controle over this matter. On international orders we only ship directly to the customer who made the payment.

Returns

Bittebror gives a 14 days return for unopened packages.

Quality

A great deal of the products here at Bittebror are handmade, and therefore also appears that way. However, it is important to us that every single item leaves us in perfect condition. Should something slip us by, we urge you to contact us so that we may sort out the problem.

Safety

Safety is important, and especially around our children. Do not let you baby chew on any lacing or plastic parts that may come of. If you are new to babywearing we urge you to read our instructions, and maybe have someone else to help you the first times you try wearing you baby. SAFETY IS YOUR RESPONSEBILITY!

General

All customers that have ordered custom slots, like for the Hybrides has to make up their mind about details as colours and such, within three days after payment recieved, or the order will be cancelled. We are sorry to do this, but we hope that our customer understand that we have to follow a certain schedule to make everything right with each customer.

Bittebror.com